Strategic growth consultant providing operational excellence, and financial precision for ambitious agency founders
Difficulty prioritizing and understanding the most impactful projects
Inefficient processes draining your time and resources
Lack of clarity in financial reporting, making it hard to make informed decisions
Problems attracting and retaining top talent
An unclear organizational structure with undefined roles and responsibilities
Inconsistent customer experience leading to low retention rates
New business development opportunities are being overlooked or underutilized, limiting growth and market expansion potential
A clear, actionable roadmap focused on high-impact projects
Streamlined processes that saves time and boost efficiency
Transparent financial reports that guide better decision-making
A strong team with the right people in the right roles
A well-structured organization with clearly defined roles
A consistent, exceptional customer experience that drives loyalty
A proactive approach to identifying and capitalizing on new business development opportunities, fueling growth and expanding market reach
Implementing project management tools, but they didn't improve prioritisation.
Automating processes, but you're still battling inefficiencies.
Having an accountant, but you still lack clarity in reporting.
Recruiting talent, but you struggle with retention and engagement.
Attempting to restructure, but roles remain unclear.
Focusing on customer acquisition, but you're neglecting retention.
I’m Emily Hatton, and my focus is helping founders build scalable, thriving businesses. With years of experience in strategic operations and business growth, I’ve worked closely with startups and growing companies to streamline processes, scale teams, and drive sustainable growth. My approach is grounded in real results—focused on the steps necessary to transform a vision into a high-performing, successful venture.
In the past, I’ve led the expansion of a remote digital marketing agency from 8 to 45 team members, a growth that wasn’t just about adding headcount but about building a culture of empowerment that delivered exceptional results. I’ve also scaled an online course business from £20K to £120K in monthly revenue within 12 months—proof that with the right strategy and execution, significant growth is achievable.
What sets me apart is my commitment to long-term success, not just immediate gains. I work with founders to ensure their businesses are not only operationally efficient but also built to last. My passion lies in creating environments where innovation, strong culture, and impact go hand-in-hand, allowing businesses to thrive well into the future.
I’m especially passionate about supporting remote-first and female-led businesses. There’s untapped potential in these areas, and I’m dedicated to helping founders unlock it through strategic planning and execution.
If you’re ready to turn your vision into a reality, I’m here to help you take the next step—by implementing strategies that work and delivering measurable outcomes that move your business forward.
Remote agency businesses with a minimum of £10k per month revenue
Founders who are trying to work across multiple products and priorities
Founders who want to scale but feel they don't currently have the set-up to go
I work closely with you to lay a solid foundation for sustainable growth. We start by creating or reviewing your long-term vision and strategic plan, ensuring that your business is set up for success.
Together, we'll define priorities and identify key projects that align with your growth goals, while documenting essential financial strategies along the way. I also address any strategic business challenges or inefficiencies that may be holding you back.
Depending on your specific needs, I can implement frameworks such as OKRs, establish performance management systems, or overhaul project management processes to set the stage for scalable growth.
I translate your vision into actionable operational plans, building lean, scalable, and robust infrastructures that supports both immediate growth and lasting success.
My focus includes:
Operational Excellence
Prioritise for impact: focus on projects that truly drive growth.
Streamline processes: create automated systems to improve efficiency.
Enhance reporting: improve visibility and enable informed decision-making.
Optimise client lifecycle: boost client satisfaction and retention.
Financial Optimisation
Clarify financial reporting: achieve transparency and control over your finances.
Optimise costs: identify and implement cost-saving strategies.
Improve invoicing: streamline payment processes for better cash flow.
Enhance profitability: focus on strategies to improve your profit margins.
People & Culture
Right people, right roles: ensure your team is structured for success.
Enhance employee experience: improve engagement and performance.
Clarify organisational structure: Define roles and responsibilities clearly.
Boost efficiency: optimise processes for better overall performance.
In our initial call, we discuss your business’s vision, challenges, and goals, identifying key areas where I can help drive growth and explore whether we’re a good fit for collaboration.
Proposal - Defining Collaboration & Priorities
I provide a tailored proposal outlining how we can work together, focusing on key priorities, specific projects, and strategies that align with your growth goals and addressing business inefficiencies.
Work - Starting the Partnership & Driving Growth
We kick off our partnership by implementing the agreed-upon strategies and systems, regularly tracking progress and adjusting plans as needed to ensure sustainable, scalable growth.
£1000/m
Includes weekly 60 minute calls and work on 1 operational project
Focus: Long-term skill development & growth
Approach: Collaborative & mentorship-driven
Goal: Empower business leaders & teams
Involvement: Hands-on learning & personal involvement
Timeline: Ongoing, continuous support
Best For: Long-term self-sufficiency & improvement
from £4000/m
Includes weekly 60-minute calls, monthly delivery of high-impact projects, project reviews, ongoing strategic recommendations, and messaging support for continuous guidance and feedback.
Focus: Long-term operational leadership and strategy
Approach: Acts as Head of Operations, leading execution
Goal: Oversee and optimise operations directly
Involvement: Consultant manages operations like an executive
Timeline: Long-term engagement, integrated in business
Best For: Businesses needing expert leadership in operations
Unlock new growth for your business with an Actionable Impact Consultation —a focused session designed to give you real, immediate improvements to your operations. By the end of the call, you’ll walk away with at least one concrete step to implement that will enhance efficiency and scalability.
Tailored advice specific to your business needs
Immediate impact—take action straight away to improve operations
Proven results from an expert who has helped many businesses scale successfully
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